Why are Companies switching from LiveChat to RoboResponseAI?
Talk to your customers like humans
RoboResponseAI uses Generative AI technology to answer customer queries in real-time with human-like responses. With LiveChat, the responses are limited to the pre-built templates or scripts provided to them.
Engage your customers with contextual content
RoboresponseAI offers context-sensitive information to visitors based on their actions or the pages they view. If a visitor is on a page about your product line, they will be offered additional information or help specific to that product line. LiveChat doesn't offer any personalization at all.
Engage visitors proactively to increase sales
RoboresponseAI targets your visitors with customized nudges and encourages them to try the features you want them to use. Analyze your visitor's behavior and engage them to cross-sell or upsell additional products or services.
No more templates or complex decision trees
With RoboResponse, you don't end up wasting time using templates and creating complex decision trees. All you need is your product or website knowledge, and your Chatbot is all set! You can feed the knowledge base through our easy interface.
RoboResponseAI vs. LiveChat
|Agent knowledge base|
|Conditional chatbot-to-human transfer|
|Train chatbots using a knowledge base|
|Train chatbots using website|
|Train chatbots using Q&A|
|Hot lead identification and alert|
|Chat agent dashboard|