A Live Chat Solution to Back Up Your Chatbot
Live chat backup for better conversion
Convert your visitors to leads and leads to customers by being available for 1-on-1 interaction when needed.
Proactive alerts for live chat agents
Identify high-intent prospects and notify agents in advance.
Helpdesk chatbot for live chat agents
Empower your live chat agents by offering them a chatbot interface linked to a knowledge base for improved assistance.
Live chat transfer between agents
Enable agents to transfer live chat discussions seamlessly to other agents in real time.
Live Chat Features
Set live chat hours
Define the business hours of your live chat agents
Enable agents to address follow-up queries
View live typing
Empower agents for response preparedness
Visitor information for agents
Provide visitor details prior to chat commencement
Visitor feedback request
Request feedback from visitors at the end of a discussion
Insert pre-written text messages while interacting with a visitor